We are looking for an experienced and motivated Store Manager to oversee the day-to-day operations of our Thirlmere Local Servo. The role involves managing staff, coordinating rosters, monitoring inventory and stock levels, overseeing sales and cash reconciliation, maintaining excellent customer service standards and ensuring compliance with workplace health and safety requirements. The successful candidate will be responsible for maintaining efficient store operations, controlling operating costs, maximizing sales performance, and ensuring the smooth and effective running of the business.
Benefits
- Attractive pay with performance-related bonuses
- Career growth and development opportunities
- Employee support programs
- Flexible scheduling options
- Paid time off and holiday leave
- Ongoing training in market trends, procurement, and retail analytics
- Supportive and collaborative team environment
Task & responsibilities
- Manage product selection, monitor inventory levels, and uphold service quality to ensure smooth store operations.
- Develop and implement strategies for purchasing, marketing and pricing to enhance product assortment and boost profitability.
- Create and execute promotional campaigns and advertising initiatives to raise brand awareness and customer engagement.
- Lead sales activities by recommending products, offering expert guidance and ensuring customer satisfaction.
- Maintain accurate records of stock, financial transactions, and other vital operational information for effective oversight.
- Prepare and oversee the store budget, ensuring financial goals are achieved while controlling expenses.
- Recruit, train, supervise and mentor staff to build a skilled and motivated team.
- Ensure compliance with health and safety regulations and maintain a secure environment for employees and customers alike.
Qualification & experience
- Proven experience in store or retail management or senior roles in retail operations.
- Thorough knowledge of convenience store management and retail sales techniques.
- Strong communication, leadership and customer service capabilities.
- Expertise in inventory control, logistics and financial reporting.
- Familiarity with health and safety standards and regulatory compliance.
- Excellent analytical skills with keen attention to detail.
- Ability to perform well and adapt in a dynamic, fast-paced retail setting.
- Qualifications in Retail, or Business Management are an advantage.