Jobs in Australia

East Rockingham Fuel is seeking an experienced Retail Manager to oversee the day-to-day operation of its convenience retail business. The role is based in East Rockingham, WA.

Key responsibilities

• Manage daily retail operations, including opening and closing procedures, customer service, sales and cash handling.
• Recruit, train, supervise and roster staff, and manage performance.
• Monitor sales, costs and stock levels; arrange orders and maintain accurate inventory records.
• Maintain merchandising, store presentation and service standards.
• Handle customer feedback and resolve complaints.
• Ensure workplace health and safety, security, food handling (where applicable), and relevant service station procedures are followed.
• Review business performance and implement plans to meet sales and operational targets.

Skills and experience

• Relevant qualifications in retail, business or management diploma.
• At least 1 year of experience managing a retail operation.
• Experience supervising staff, managing rosters and stock, and monitoring sales and costs.
• Strong customer service, communication and problem-solving skills.
• Ability to work a flexible roster, including [evenings/weekends/public holidays].