Site Manager - Parent Pathways - Hunter

Number Of Positions Available 1 About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. At the Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life.     About The Opportunity Are you passionate about empowering parents to achieve their educational and career goals? Join our Parent Pathways Hunter team as a Site Manager, where you'll lead a team of Mentors and Senior Mentors, dedicated to providing a high-quality service to parents striving for long-term economic stability and wellbeing. In this business-focused role, you’ll oversee site performance, ensuring we deliver an outstanding values-driven service and meet / exceed KPIs and contractual standards. Take charge of driving success and make a meaningful impact in the lives of families, all while steering your team to new heights. The Successful Candidate Will Be Responsible For Provide direct line management and oversight for a team of Mentors, ensuring all KPIs and other contractual obligations are achieved Collaborate with regional teams and the Regional/National Manager to craft, refine, and enhance a local business plan tailored to program objectives Take charge of operational delivery and team management within the Parent Pathways region, ensuring we deliver exceptional results Oversee multiple sites across the region with travel required to ensure all locations are well-supported Maintain a deep understanding of local caseloads, key employers, services, schools, training providers and other relevant partner organisations Participate in performance appraisals and foster effective communication to enhance staff retention, development, feedback, and recognition Adhere to OH&S policies, understand, and apply Deed and guideline requirements, and stay updated with contractual changes to guarantee top-quality service About You  Tertiary qualifications in areas such as Employment Services, Community Services or other relevant areas is required Experience leading or delivering an employment or other relevant support service, including advanced barrier management, reverse marketing, placement of candidates into employment and provision of post-placement support and verification Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those we serve Demonstrated awareness of current employment, education, social and support challenges faced by parents with young children Demonstrated success in a high performing, workplace with a strong commitment to high quality values based human services Local labour market knowledge (Industries, Employers; Occupations; Geographic) is highly desirable Must hold a Driver’s licence In return, we offer  Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits) Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks    Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position    Discounted fitness memberships, health insurance, retail discounts and more    Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health Long-term employment opportunities within the Employment Plus & the wider Salvos networks    Are you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside parents of young children to help them build their future career? If your answer is YES! Apply now and complete the online application including a cover letter addressing the above requirements. Your cover letter can be uploaded alongside your resume, or as one document. At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at [email protected]. Please specify the job title and location in the subject line.   The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration