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EJ Earlwood Pty Ltd

Retail Manager

$78,000 - $80,000 Annual

Earlwood, 2206, Sydney, New South Wales

Hospitality & Tourism / Management

Full time

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Posted 11/09/2025
Closed 11/10/2025

We are looking for a passionate and experienced Retail Manager to join our Earlwood team.


Benefits

What’s in it for You?

  • Salary package of $78,000–$80,000 per annum + super
  • A supportive management team and opportunity to grow with the brand
  • A dynamic workplace with a loyal customer base.

Task & responsibilities

Key Responsibilities

The Retail Manager will be responsible for:

  • Planning, organising, and managing the day-to-day operations of the Earlwood store to achieve business goals and customer service excellence.
  • Leading, training, mentoring, and supervising team members, including recruiting, rostering, performance management, and staff development.
  • Developing and implementing sales strategies, promotional activities, and merchandising to maximise store profitability and meet KPIs.
  • Monitoring stock levels, managing inventory systems, placing supplier orders, and ensuring product availability.
  • Overseeing compliance with WHS standards, food safety regulations, and company operational policies.
  • Handling customer feedback, resolving complaints, and ensuring a high level of customer satisfaction.
  • Monitoring financial performance, preparing reports, managing budgets, and controlling operating costs.
  • Liaising with head office management regarding staffing, marketing initiatives, and operational improvements.
  • Ensuring the store is presented to brand standards at all times, including cleanliness, signage, and merchandising displays.
  • Analysing market trends, competitor activity, and customer preferences to support business growth.

Qualification & experience

Skills & Experience

  • At least 1–2 years’ proven experience as a Retail Manager, Store Manager, or Restaurant Manager.
  • Strong leadership, communication, and team management skills.
  • Demonstrated ability to manage budgets, stock, and operational processes.
  • Ability to thrive in a fast-paced hospitality environment.

About Company

Founded in 1998, El Jannah has become a Sydney institution for authentic Lebanese charcoal chicken and fresh, fast casual dining. We are looking for a passionate and experienced Retail Manager to join our Earlwood team.

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