Regional Manager - Home Care

We are looking for an experienced Regional Manager, who is committed to delivering high-quality care and support to Home Care clients across various sites in Queensland.

Full-Time Role | Hybrid Work Options | Travel Required Across Various Sites in QLD
Location: Milton, QLD
Competitive Salary + Travel Allowance + Salary Packaging

About Us:Building on our reputation in providing residential living and aged care services, we have been developing our capabilities in delivering quality and scalable home care services. We are now ready to grow these services across our portfolio in southern Queensland.

Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary support services for older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship.

Today, we serve many metropolitan, regional, and rural communities throughout Queensland-from Tallebudgera to Rockhampton.

About The Role:We are seeking a dedicated and experienced Regional Manager - Home Care to join our team. Based in Milton, this position offers the flexibility of hybrid work and involves travel to various sites across Queensland.

As a Regional Manager, you will play a pivotal role in ensuring the highest quality services that deliver an exceptional customer experience, meet all regulatory requirements and support delivery of the Lutheran Services Strategic Plan and Model of Care and Service. You will collaborate closely with Home Care Coordinators, Service Managers, and various stakeholders to ensure that our clients receive the best possible care.

Your responsibilities will include:

• Leading a team of Home Care Managers to ensure optimal service delivery.
• Overseeing business processes and ensuring compliance with relevant legislation.
• Engaging with clients to gather feedback and continuously improve services.
• Managing budgets, performance reporting, and key performance indicators.
• Supporting the development of strategies and initiatives to enhance service quality.

About You:

• A relevant tertiary qualification or substantial experience in Home and Community Care, Case Management, or Aged Care.
• Strong leadership skills and the ability to manage multiple priorities effectively.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Proven ability to implement business improvements, including goal planning and case management.
• A passion for providing high-quality care and building strong relationships with clients and colleagues.
• A valid Queensland Driver's Licence, a current Police Check, and NDIS Worker Screening clearance.

Why Choose Us?

• Learning and development opportunities
• Salary packaging, enjoy up to $15,990 of your salary tax-free! - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses before your salary is taxed- and you take home more pay!
• Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
• Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support
• Access to the Lutheran Services Employee Wellbeing Program, 5 to Thrive.

Apply Now! Please attach your resume, complete the application form and the questions below.

To view the position description, Please Click here.