Practice Manager

About UsWe are an award-winning Accounting & Business Advisory firm based in Gregory Hills. We exist to help business owners build better businesses.We are driven by technology & innovation and we are always challenging the status quo! We put our values first. Our values being: - Teamwork – always celebrate each other’s success, help one another, and have fun! - Innovation – continue to learn, embrace change and never be afraid to challenge the status quo - Excellence – we take pride in what we do, and we are allergic to mediocrity - Ownership – we manage our relationships, and we are always honest. About the RoleWe require an outstanding Practice Manager be responsible for all the operational, information technology and general administrative functions of the business.Providing support to the business owners in performance management, profitability objectives and delivery of exceptional client service.We are looking for someone who is supportive and has strong attention to detail. Someone who will work collaboratively with the team and can analyse problems, design and implement practical solutions and manage projects for quality and profitability.This is a great opportunity for a welcoming, friendly, well-presented, and motivated senior administrator to enhance their career in an established & progressive accounting firm.Key responsibilities will include but are not limited to:Management of Administration teamOffice managementEmail managementProject managementSolving complex business problemsMaintain office standards and procedures and update/introduce new procedures as requiredTrain new office team membersOrganise inductions for new team membersClient account managementMaintain the ATO Lodgement program for the businessLiaising with the ATOElectronic lodgement of documentsManaging ASIC matters for a broad range of companiesOrdering companies, trusts and superannuation funds onlineManage the following tasks assigned to the administration team:- Preparation of covering letters and electronic delivery of financial statements and Income Tax Returns for business clients- Invoicing- Management of client correspondence and client documents- Monitoring workflows in/out- Maintaining up to date data in CRM and practice management systems- Document and billing management- Answering and directing calls- Managing diaries- Organising external appointments- Ensuring all clients enquiries are dealt with promptly and efficiently- Other administrative tasks as required What We Will Do for YouAt Fitzpatrick + Robinson we love to see our team learn & develop. We will help you build your role and train you in all tasks that are required for you to succeed in your in our business. We focus on culture and team buildingWe have a supportive and welcoming teamWe offer a half day every Friday!We are passionate about supporting charitiesWe have an attractive, brand new office space surrounded by bars, cafes and restaurantsWe are always finding better ways to do things and embrace changes in technologyWe are a progressive firm and are always open to new ideasWe enjoy team lunches, team outings, and a little bit of friendly competition! About You Your high level administrative and customer service skills are what we need! We are looking for a passionate team playerIf this sounds like you, don't wait! Interested applicants can forward their resume and covering letter by clicking on the apply now button.