NDIS Psychosocial Recovery Coach

Job Description

The role of a Psychosocial Recovery Coach is to work alongside people with psychosocial disability to understand their National Disability Insurance Scheme (NDIS) funding and options, and to plan out the goals they want to achieve.

Work primarily from home and within the community including Frankston and Dandenong. The role is performed in a competitive market environment where customer satisfaction with service quality and outcomes is essential for customer retention and attraction, and business sustainability.

Main Duties/Responsibilities

• Assists NDIS Participants to identify and plan strategies to achieve their personal goals within a person-centred framework.
• Use a strengths-based approach when working with clients to establish a Support Plan with the client and other relevant stakeholders.
• Works equitably with Participants with respect to each individual’s right to dignity, privacy, independence and respect.
• Support clients to be implement their NDIS plan to maximise the value for money they receive from their supports.
• Exercise client’s choice, control assist and coach participants on how to utilize the NDIS participant portal to make changes.
• Develop trusting, positive and professional relationships with Participants and service providers.
• Provides information to Participants and advocates when necessary to facilitate access to community services and facilities.
• Supports Participants in facilitating their independence by enabling empowerment and choice, and the promotion of personal resilience and social inclusion.
• Liaises with carers, families and significant others involved in providing care, including specialist generic agencies and other mainstream service providers
• Operates within relevant legislation, and NDIA policies and guidelines
• Carries out administrative tasks, including entering accurate case notes in a timely manner and maintaining files and statistics as directed.
• Completes regular progress reports within required timeframes.

Requirements

To be considered for this role you must attach the below mandatory requirements with your application:

• Experience as a Psychosocial Recovery Coach, Mental Health Support Worker, alcohol and other drugs or similar role.
• Certificate IV in Mental Health or Mental Health peer work or similar training and/or 2 years paid experience in supporting people with Mental Health challenges.
• Strong understanding of the NDIS framework, including funding, service delivery, and reporting requirements and mental health recovery models.
• Proven track record of successfully building and maintaining professional relationships
• Excellent communication, networking, and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• NDIS Worker Screening Clearance
• NDIS Workers Orientation Certificate
• Hold or willing to obtain First Aid and CPR
• Current driver’s licence and willingness to travel for outreach work.

Applications must include a Cover Letter outlining why you feel you are the best candidate for this role, along with your resume.

Job Type: Casual

Pay: $40.00 – $53.00 per hour

Benefits:

• Travel reimbursement
• Work from home

Experience:

• Psychosocial Recovery Coaching: 1 year (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person