Handover Supervisor - MJH

NEW HOME HANDOVER SUPERVISOR Join the leading residential builder in NSW, McDonald Jones Homes Be a pivotal part of the client’s experience throughout the defect and handover period Based out of Port Macquarie working across the mid north coast From architecturally designed first homes to luxurious residences, from multi-residential projects to investment properties, McDonald Jones Homes has grown and evolved to offer a range of building services that cater to diverse needs, goals and budgets and today we are recognised as one of Australia's leading builders of residential homes. We strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way. We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group. Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees. Benefits Our perks and benefits We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia’s leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that’s why we offer a bundle of benefits: Building discount (after qualifying period)12 weeks paid primary carer parental leave and 4 weeks for secondary carerCorporate discount on health insurance (nib)Discounts on whitegoodsFitness passportEmployee assistance programFlu vaccinationsProfessional development and educational assistanceNAWIC and HIA corporate membershipAttractive remunerationAnd so much more! About About the opportunity The Handover Supervisor works closely with our service team, reports to the State Service and Warranty Manager and is part of the MJH Service and Warranty team. The key focus of this role is to ensure a high level of customer satisfaction is maintained whilst supporting the Construction team throughout the Practical Completion Process, Defect Liability Period through to the end of the Warranty Period. More specifically, you will: Inspect buildings against the relevant Building Act, Codes, and associated regulationsPrepare handover inspection reports and associated documentation in accordance with company policySupport the construction team at practicable completion and new home handover to our clientsAttend to 90-day post-build service inspectionArrange for the supply of goods and services where necessary, covering the defect liability period items and warranty requestsResolve after sales service issues for customersContinually improving company processes and liaising with the Service & Warranty Manager to minimise building practices that produce after sales maintenance requirementsEnsure compliance with WH&S policies and processesTake part in a rotational after-hours emergency line on-call duty About You You will share a passion for our purpose to be Australia’s number one residential builder and be aligned to our core values. In addition, you will demonstrate: A trade background preferably Carpentry, Certificate IV in Building Management or similar experienceSound knowledge of Construction and the building process within the Residential Housing IndustryExcellent customer service and communication skillsStrong planning and organising skillsAdaptable and strong problem solving skillsCurrent-driver’s license Our commitment We believe that our employee community is a key strength of our organisation and we aim to attract the best talent to achieve our strategic goal of being Australia’s number one leading home building group and Employer of Choice in our sector. Our leaders create inclusive teams and value the individual contributions of our employees. We value safety and integrity, and we lead the way in innovation and building better. Interested? The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical. Apply today! If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better lives, click on the APPLY button. To find out more about NEX Building Group go to nexbg.com.au and mcdonaldjoneshomes.com.au or follow us on LinkedIn.