Charles Darwin University (CDU TAFE)
1 week (5 full days)
VTP380 Retail Assistant is an intensive one-week vocational program for people entering retail for the first time. It combines employability skills with practical training in visual merchandising and customer service to prepare students for immediate employment in the retail sector.
There are no formal prerequisites for this course. A Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation will be conducted to identify any areas where you may need additional support. Students will need access to a computer with appropriate setup to access CDU's online learning platform Learnline for 24/7 access to assessments and learning resources. The course is available to domestic students only (Australian or New Zealand citizens, or Australian Permanent Residents).
The course comprises three units of competency: (1) Produce Visual Merchandise Displays (35 hours) - covering techniques for creating effective retail displays; (2) Engage the Customer (30 hours) - developing essential customer service and interaction skills; (3) Plan a Career in the Retail Industry (20 hours) - exploring career pathways and professional development in retail. Total nominal hours: 85 hours.
Charles Darwin University is a proud multi-sector university and leader in research and flexible study delivery. CDU is innovative, industry-relevant and student-centred with deep connections with industry, businesses and communities in the Northern Territory, across Australia, and beyond. Students benefit from smaller class sizes for more personalised attention, inclusive welcoming learning environments, and the same support for online learners as their on-campus peers.
Upon completion of VTP380 Retail Assistant, graduates will be job-ready for entry-level positions in the retail sector. Career opportunities include roles as Sales Assistants (General) in retail environments. The qualification provides a foundation for further study through VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline, enabling progression to higher-level retail management or business qualifications.
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