Charles Darwin University (CDU TAFE)
18 months part-time
Develop supervisory and business management skills through this nationally accredited Certificate IV. Perfect for professionals seeking to advance in administrative, operational, or customer service roles with specialisation options in Business Administration or Operations.
Preferred entry requirements include completion of BSB30120 Certificate III in Business or other relevant qualifications, and/or relevant vocational experience. Students may be required to undertake a Language, Literacy and Numeracy (LL&N) assessment to establish support requirements. A computer with appropriate setup for accessing CDU's online learning platform Learnline is required for online study.
The course comprises 12 units of competency: 6 core units and 6 elective units. Core units include Apply Critical Thinking to Work Practices, Use Digital Technologies to Collaborate, Build and Maintain Business Relationships, Implement WHS Policies and Procedures, Write Complex Documents, and Apply Communication Strategies. Elective units are grouped by specialisation: Group A (Self Development) includes Develop Personal Work Priorities and Emotional Intelligence; Group C (Business Administration) covers Coordinate Business Resources, Organise Business Meetings, and Design Complex Documents and Spreadsheets; Group D (Business Operations) includes Coordinate Operational Plans, Apply Risk Management, Implement Customer Service Strategies, and Implement Continuous Improvement.
CDU is the Northern Territory's largest training provider, offering industry-ready skills and experience through expert lecturers and industry professionals. The institution provides first-class facilities, recognition of prior learning to accelerate qualification completion, and clear pathways into higher education. CDU's flexible, people-first approach supports students balancing study with work and family commitments.
Graduates can pursue roles as Administrator, Assistant Manager, Customer Service Assistant, Sales Assistant, Office Administrator, Personal Assistant, or Project Officer. The qualification provides pathways to further study, including progression to BSB50120 Diploma of Business and various Bachelor degree programs with advanced standing of up to 40 credit points in the same field or discipline.
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