Partners in Training Australia
10 months
Become a Community Support Worker and make a real difference in people's lives. This Certificate IV equips you with practical skills to support individuals and communities through recovery, safety and positive change across community services and outreach settings.
There are no mandatory prerequisites to enrol in this qualification. Applicants must attend a course information session and complete a Pre-training Review (PTR) and Language, Literacy and Numeracy and Digital skills assessment (LLND). You will need access to a computer, laptop, or tablet with stable internet connection, Zoom application, headphones/speakers, microphone and webcam capabilities for virtual classes. A current and satisfactory Victorian Working with Children Check is required before starting work placement.
Core Units (7): Facilitate the interests and rights of clients, Use communication to build relationships, Recognise and respond appropriately to domestic and family violence, Work with diverse people, Work legally and ethically, Develop and maintain networks and collaborative partnerships, Follow safe work practices for direct client care. Elective Units (7 of 8): Work in an alcohol and other drugs context, Assess needs of clients with alcohol and other drugs issues, Provide interventions for people with alcohol and other drugs issues, Increase the safety of individuals at risk of suicide, Assess co-existing needs, Provide brief interventions, Work with people experiencing or at risk of homelessness. Students must complete 14 of 15 units total.
Partners in Training Australia specialises in delivering high-quality training for the Health and Community Services sector across Regional Victoria and Metropolitan locations. Our trainers are experienced professionals actively engaged in the industry, ensuring you learn current practices and job-ready skills. We work closely with local employers to provide practical, relevant training aligned with industry needs, plus work placement opportunities and pathways to employment. Our nationally recognised training is government-subsidised, making it more affordable and accessible than many other providers.
Graduates may seek employment within the community services sector in roles such as Community Support Worker, Outreach Worker, Court Support Worker, Health Education Officer and Early Intervention Worker. Further study pathways include Diploma of Community Services (Case Management), Diploma of Alcohol and Other Drugs, and Advanced Diploma of Community Sector Management. Community Services is a growing profession with strong employment outlook—the Health Care and Social Assistance industry is projected to increase by 22.9% from 2025 to 2035, with Welfare Support Worker positions increasing by 11.9%.
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