Allara Learning
Approximately 6 hours
Licensee Training is a mandatory NSW regulatory course for licensed venue leaders covering liquor law compliance, harm management, and operational best practices. Essential for licensees, approved managers, and club secretaries to legally operate licensed premises.
Participants must hold a current, valid NSW RSA (Responsible Service of Alcohol) endorsement. RCG (Responsible Conduct of Gambling) training must be renewed within 90 days before enrolling in Licensee training, with evidence of an RCG Interim certificate or RCG Refresher certificate issued within the last 90 days. Proficiency in written English is required to engage with course materials and complete assessments. A computer with internet access is needed for online learning.
The course covers five key modules: (1) Overview of Liquor Regulation in NSW - examining the tiered training framework, regulatory authorities, and the Liquor Act 2007 and Regulation 2018; (2) Managing Your Liquor Licence - identifying licence types, conditions, formal procedures for changes, and maintaining mandatory records; (3) Your Responsibilities to Manage Alcohol-Related Harms - covering social/economic impacts, legal definitions of intoxication, and managing the Liquor Incident Register; (4) Best Practice Strategies to Prevent Alcohol-Related Harms - implementing Crime Prevention Through Environmental Design (CPTED), developing House Policies and Management Plans, and preventing secondary supply to minors; (5) Compliance and Enforcement - preparing for inspections, understanding Demerit Points and Violent Venues schemes, and learning legal/financial consequences of breaches.
Allara Learning is a leading national vocational education and training provider founded in 2009, specializing in hospitality, culinary, retail, business services, and leadership training. As an approved Liquor & Gaming NSW training provider, Allara delivers this mandatory course with experienced facilitators and comprehensive support services. The provider offers flexible online delivery through an easy-to-use student portal, personalized competency conversations with assessors, and access to academic, language, literacy, and numeracy support.
Successful completion enables participants to legally operate licensed premises in NSW as licensees, approved managers, or club secretaries. The qualification renews RSA endorsement for five years and demonstrates compliance competency to regulators. Career advancement opportunities include senior management roles in hospitality venues, compliance management positions within hospitality groups, and prospective venue ownership. The course prepares leaders to manage alcohol-related risks, maintain regulatory compliance, and contribute positively to community safety.
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