Wodonga TAFE
1 session, 6 hours
The Responsible Service of Alcohol (RSA) is a mandatory one-day certification course for anyone serving or selling alcohol in Victoria. This essential training teaches legal obligations, responsible service practices, and customer management skills required to work in licensed venues.
Participants must be at least 16-17 years old to complete the training, though the Victorian RSA Certificate is only issued upon turning 18. You must be 18 years or older to obtain the certificate. Valid photo identification is required on the session day to prove identity. Participants should bring their own laptop if available and pen/writing materials. While pre-reading materials are optional, they are strongly encouraged to complete foundational knowledge before attending.
The course covers comprehensive topics essential for responsible alcohol service. Participants learn about problems associated with excessive alcohol consumption and intoxication effects. Legal aspects include understanding alcohol and the law, staff responsibilities, and business obligations. The course addresses premises planning strategies to improve RSA compliance and outcomes. Practical skills focus on serving alcohol responsibly and handling difficult customers effectively. Additionally, participants complete a mandatory online module on Sexual Harassment and Assault: Recognise, Prevent and Respond provided by Liquor Control Victoria.
Wodonga TAFE is a registered training organisation (RTO 3097) delivering accredited RSA training approved by Liquor Control Victoria. The course meets all Victorian legal requirements for RSA certification and is delivered by experienced educators in a professional setting. The institution's commitment to quality training ensures participants receive comprehensive preparation for responsible alcohol service in licensed venues.
Upon completion, this certificate provides the essential legal requirement for serving and/or selling alcohol in licensed premises throughout Victoria. Graduates can pursue employment as bar staff, hospitality workers, venue managers, and other positions in the hospitality and events industry that require RSA certification. The qualification opens doors to employment in pubs, clubs, restaurants, hotels, and other licensed establishments across Victoria.
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