Wodonga TAFE
10 months (Public) or 1-2 years (Traineeship)
Develop essential office administration skills and gain a nationally recognised Certificate III in Business. This blended course prepares you for diverse administrative roles across industries, combining practical workplace experience with digital technology competency.
There are no specific formal prerequisites listed for this course. However, students should have a basic understanding of workplace communication and be comfortable using digital technologies. A genuine interest in office administration and customer service is beneficial. Students must be able to commit to both on-campus attendance (Fridays, 9:00am-4:00pm) and approximately 8 hours per week of online learning. A Unique Student Identifier (USI) is required for enrolment.
The Certificate III in Business covers 13 compulsory units spanning key business competencies. Core areas include: Critical Thinking and Team Environment (BSBCRT311), Customer Service Delivery and Monitoring (BSBOPS304), Personal Wellbeing Support (BSBPEF201), Work Prioritisation and Organisation (BSBPEF301), and Sustainable Work Practices (BSBSUS211). Digital competency is developed through units on workplace communication technologies (BSBTEC202), business document design and production (BSBTEC301), spreadsheet creation (BSBTEC302), and electronic presentations (BSBTEC303). Additional units cover inclusive work practices (BSBTWK301), workplace safety assistance (BSBWHS311), simple document writing (BSBWRT311), and workplace communication engagement (BSBXCM301). Students gain practical skills in Microsoft Office (Word, Excel, PowerPoint, Outlook) and develop competencies in file management, team building, and customer service.
Wodonga TAFE is a registered training organisation (RTO 3097) delivering nationally recognised qualifications. As part of the Northern Victoria Institute of TAFE, the institution provides industry-relevant training with flexible delivery options combining on-campus and online learning. The course is government-funded for eligible students, making quality vocational education accessible. Wodonga TAFE's commitment to student support, diverse learning pathways, and strong industry connections ensures graduates are work-ready and prepared for career progression in business administration.
Upon completion of the Certificate III in Business, you'll be qualified for entry-level and intermediate office administration positions across diverse sectors including government, corporate, healthcare, education, and not-for-profit organisations. Career progression pathways include advancement to senior administrative roles, office management positions, or specialisation in human resources, project management, or business operations. The qualification provides a foundation for further studies in business-related fields such as business management, leadership, or human resources management, enabling long-term career development and increased earning potential.
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