Central Regional TAFE
6 Months to 12 Months
Get your foot in the door with essential business administration skills. This Certificate II teaches you workplace communication, office procedures, and professional practices needed for entry-level clerical and administrative roles across various industries.
Entry requirements include AQF OLNA or NAPLAN Band 8, or C grades in Year 10 English and Maths, or equivalent Certificate I or II qualification. You should be able to work under supervision, develop good planning and time-management skills, and possess basic computer skills including MS Word and Email. Online students require access to a reliable computer and internet service, and must commit sufficient time each week to study and attend classes as required.
The course comprises 10 units of competence: 5 core units and 5 elective units. Core units cover: Apply Communication Skills, Work Effectively in Business Environments, Plan and Apply Time Management, Participate in Sustainable Work Practices, and Contribute to Health and Safety of Self and Others. Elective units include: Support Personal Wellbeing in the Workplace, Operate Digital Devices, Use Business Software Applications, Use Digital Technologies to Communicate, Work Effectively with Others, Develop and Apply Thinking and Problem Solving Skills, Research Using the Internet, Engage with Customers, and Deliver a Service to Customers.
Central Regional TAFE is a leading vocational education provider across regional Western Australia with extensive industry partnerships and practical training facilities. The institution offers flexible delivery options including online, workplace-based, and traineeship arrangements to suit diverse learning needs. With multiple campus locations and experienced instructors, CR TAFE provides quality VET qualifications recognized across Australia.
Upon completion, you'll be qualified for entry-level positions including Clerical Worker, Administration Assistant, Office Junior, Receptionist, and Data Entry Operator roles. This qualification provides a foundation for further study in Certificate III in Business, Certificate IV in Business, or Diploma of Business programs. Career pathways extend across all business sectors requiring administrative support.
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