Chisholm Institute
48 weeks
Earn while you learn in this traineeship combining business theory with workplace practice. Develop essential skills in communication, financial transactions, customer service, and document management under industry professional guidance.
Trainees must have a Registered Training Agreement with their employer. You need established digital literacy skills and the ability to work independently while performing multiple tasks. Language, literacy and numeracy at ACSF Working level 2 is required. A language, literacy and numeracy skills test must be completed before course commencement to determine suitability and identify if additional support is needed.
The course covers 13 core units including workplace communication, critical thinking in team environments, financial transaction processing, customer service delivery, sustainable work practices, document writing, spreadsheet and presentation design, self-awareness development, personal wellbeing, schedule organisation, work priorities, inclusive work practices, financial record maintenance, and workplace safety assistance.
Chisholm Institute is a Registered Training Organisation (RTO) providing Nationally Recognised Training (NRT) respected across Australia. The institute offers flexible payment plans, scholarship support through the Caroline Chisholm Education Foundation, and comprehensive student support services. With multiple campus locations and online options, Chisholm combines practical workplace learning with industry professional mentorship.
Graduates can pursue roles as office administrators, assistant records managers, customer service assistants, administrators, sales assistants, or sustainability officers. The qualification provides a pathway to advance to Certificate IV in Business for specialised concepts, or the Diploma of Business for intensive exploration of advanced strategies, ultimately leading to a Bachelor of Business degree.
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