TAFE SA
4 to 6 months
Certificate II in Hospitality is an entry-level qualification for aspiring hospitality professionals seeking practical skills in food and beverage service, coffee preparation, and customer engagement. Delivered through blended learning with hands-on experience in campus hospitality venues, this course prepares students for roles in restaurants, hotels, cafes, and hospitality operations.
This is an entry-level course suitable for those interested in the hospitality industry with no prior experience required. Applicants must complete a Language, Literacy, Numeracy and Digital Assessment (LLND). Basic skills in Office 365 and computing are recommended. Students must be Australian residents to apply through SATAC. Completion of secondary education is not mandatory. Students under 18 are not permitted to participate in alcoholic beverage tastings during the course.
The Certificate II in Hospitality comprises 6 mandatory core units and 6 elective units totaling approximately 282 nominal hours. Core units include: Interact with Customers (20 hours), Participate in Safe Work Practices (12 hours), Show Social and Cultural Sensitivity (20 hours), Source and Use Information on the Hospitality Industry (25 hours), Use Hospitality Skills Effectively (40 hours), and Work Effectively with Others (40 hours). Elective units allow specialization in areas such as Bar Operations (35 hours), Espresso Coffee Preparation (30 hours), Food and Beverage Service (80 hours), Responsible Service of Alcohol (10 hours), Food Safety and Hygiene (15 hours), and other hospitality-specific competencies. All practical assessments are completed in TAFE SA campus restaurants and hospitality venues.
TAFE SA is a leading vocational education provider in South Australia with extensive industry connections and real-world hospitality facilities on campus. All courses are delivered by highly qualified industry professionals with current hospitality experience. TAFE SA's campus cafes and restaurants provide authentic learning environments for practical skill development. The institution has strong employment outcomes, with 90% of graduates satisfied with training quality and 87% recommending their courses. TAFE SA offers flexible study options including full-time and part-time delivery across multiple regional locations, making hospitality education accessible throughout South Australia.
Graduates of Certificate II in Hospitality are well-positioned for entry-level roles across diverse hospitality settings including restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification provides a foundation for career progression to Certificate III and IV in Hospitality, and ultimately to Diploma of Hospitality Management. Career pathways include advancement to supervisory roles, specialized positions in food and beverage management, or establishment of independent hospitality businesses. The practical skills and industry knowledge gained create opportunities for employment in hospitality venues locally, nationally, and internationally.
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