TAFE SA
2 days
RSG1 is a two-day accredited training course for gaming managers and employees in South Australia. It provides essential knowledge and skills in gaming operations, responsible gambling procedures, harm identification, and regulatory compliance required for employment in gaming venues.
Participants must be 18 years or older and employed or seeking employment as a gaming manager or gaming employee in South Australia. No prior qualifications are required. Basic literacy and numeracy skills are recommended. Participants must be able to attend two full days of classroom training (9:00am - 5:00pm) and complete a supplementary workplace assessment over two shifts supervised by a qualified manager.
The course covers gaming machine operations including clearing, refilling, repairs, and fault identification. Participants learn financial transaction procedures, coin dispensing equipment operation, and cashable ticket redemption terminals. Security monitoring and incident reporting are covered extensively. The curriculum includes responsible gambling service delivery, identification of gambling harm indicators, and operation of automated risk monitoring systems. Pre-commitment principles, loyalty program management, and barring arrangements under the Gambling Administration Act 2019 are explained. Participants also learn referral procedures for gambling help services and financial counselling.
TAFE SA is a recognised Registered Training Organisation (RTO: 41026) approved by Consumer and Business Services to deliver this mandatory training. The course is delivered by experienced trainers with current industry skills and vocational competencies. TAFE SA's established reputation in vocational education and compliance with regulatory requirements ensures quality training that meets South Australian gaming industry standards.
Upon successful completion, graduates are qualified to work as gaming managers or gaming employees in licensed gaming venues throughout South Australia. The qualification enables employment in hospitality venues with gaming machines, clubs, and pubs. Career progression opportunities include senior gaming management roles, venue management positions, and compliance officer roles within the gaming and hospitality industry.
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