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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

© 2026 Philled Pty Ltd, trading as Workinitiatives. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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All coursesHealth & Wellbeing courses

Care Management for Home Care Providers – keeping step with the new Support at Home program

Ageing Australia

|

2 hours

In a nutshell

This professional development workshop equips home care providers with essential knowledge about the new Support at Home program, focusing on care management roles, responsibilities, and best practices. Ideal for care coordinators, managers, and professionals delivering aged care services.

What you'll need to get in

This workshop is designed for professionals responsible for care management in home and community care services, including those working with the Support at Home program and Commonwealth Home Support Program (CHSP). Participants should have experience in aged care or home care management. No formal prerequisites are required, but familiarity with aged care services is beneficial. Participants must access the training on individual devices.

Subject breakdown

The workshop covers clarification of care partner and clinical care partner roles within the Support at Home program; understanding dignity of risk and care manager responsibilities; identifying risk and vulnerability profiles of older people; assessing needs, goals and preferences for aged care services; conducting comprehensive risk assessments to identify clinical care needs; understanding referral processes and importance; collaborating effectively with multidisciplinary care teams; preparing and reviewing care plans; and managing care within allocated budgets.

Why this provider?

Ageing Australia is Australia's peak body for aged care providers and brings extensive expertise in aged care reform and workforce development. The facilitators, Jane Floyd and Tracy Buchholz, bring over 20 years of combined experience in health, community care, and aged care management. Ageing Australia's training aligns with strengthened Aged Care Quality Standards and is delivered by specialists with practical knowledge of home and community care service delivery.

Where will this course take you?

Completion of this workshop enhances career prospects for care coordinators, care managers, intake and admissions coordinators, and home care service leaders. Participants gain the knowledge and confidence to navigate aged care reform, implement best practices in care management, and lead their teams through the transition to the new Support at Home program. This positions professionals for advancement in aged care management and leadership roles.

Overview

Provider

Ageing Australia

Study mode

Online

Location

Online (Australia-wide)

Qualification

Professional Development Certificate

Course fee

$299

Start date

18 May 2026 and 25 June 2026

Find out if this course is right for you

You will be redirected to the training provider to enquire directly. Workinitiatives is not the course or training provider. We aggregate and list courses only.

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